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This page is designed to assist our clients with support for email
set-up, WEBmail and print artwork supply.
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Setting Up Your New
Email Account |
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In order to be able to
send and receive email from your email accounts
associated with your domain name and hosted by iDStyle,
you need to add your new email accounts to your email
client software.
Using the information supplied when you first applied
for an iDStyle account, set up your email accounts using
the following information.
For the purposes of
this "General" information, terms such as (Username)
(Password) and (yourdomain.com) have been used to
substitute for your own information and actual domain
name hosted with iDStyle.
Email Address: name@yourdomain.com
User/Account Name: username
Password: password
Incoming POP3 Mail Server: mail.yourdomain.com
Outgoing SMTP Mail Server: (Supplied by your ISP)
or some
ISP's allow mail.yourdomain.com
PLEASE NOTE:
It is VERY IMPORTANT that if you are storing a copy
of messages on the server for retrieval of email from
another computer using the "Leave a Copy Of Message On
Server" under "Delivery", that you tick the "Remove From
Server After" box with a MAXIMUM of 7 DAYS. If this is
NOT selected, your mail box may fill and exceed the set
quota for that account. iDStyle assumes NO
RESPONSIBILITY for email lost or undeliverable when
accounts become "Over Quota" and messages are
automatically rejected.
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Accessing Your Email
Using WEBmail |
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iDStyle offers th
convenience of WEBMail for those who need access to send
and receive email from computers other than their own.
WEBMail is perfect if you are going on holidays and want
to keep up to date with your email from any Web Browser,
anywhere in the world. Just type in your WEBMail
Address, enter your Username and Password, select your
preferred viewing interface and your up and running.
We strongly advise against
using this WEBmail service as a permanent email
solution. Limited storage space is available on your
mail server which is set by your individual account
quota. Storing messages in your WEBMail account will
use a portion of your overall email quota, limiting the
amount of messages you can be received before you exceed
your quota limit and start rejecting what could be
important mail. This WEBmail service is designed as a
temporary convenience only. If you wish to use WEBMail
Permanently, we strongly advise getting a FREE Gmail
Account (CLICK
HERE) and forwarding your regular email account to
this Gmail Account. Gmail is specifically set-up for
permanent on-line use.
To access WEBmail go
to:
www.yourdomain.com/webmail
Here you
will be presented with a login screen. Enter your
"User Name" which is your FULL EMAIL ADDRESS (name@yourdomain.com)
and "Password" in the relevant fields.
Then, choose a WEBMail
Viewing Interface (Horde) or (SquirrelMail) or (Round
Cube)
Once logged in, you can Send and Receive Email From Any
Web Browser in the World.
If
you are travelling overseas, or just going to be using
WEBmail for a while, please feel free to contact us
before you leave, so that we can increase the quota set
for your account if necessary.
WARNINGS:
- Do NOT Check the Box (Remember My
Password) if you are accessing WEBMail from a
computer other than your own such as an internet café.
- When Deleting Messages, make sure you "Empty The Trash" before you
log-out
as these messages will be counted in your Quota and could cause
important
messages to be rejected.
- If you would like to keep a copy of messages that you
send on your office computer,
you can send a Blind Carbon Copy (BCC) to yourself when sending,
that way when you
get home and check your mail from your regular computer, you will
receive the mail
sent to you along with a copy of your own messages to be filed
accordingly.
- We also strongly advise NOT changing any settings from your WEBmail
login page
unless you are 100% certain of it's implications. You will be
charged for rectifying
issues with email accounts that have been caused by your own
changes.
- IF IN DOUBT PLEASE CONTACT US AND WE WILL MAKE YOUR CHANGES FREE !!!
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Supplying Artwork to
iDStyle |
 iDStyle
offers four colour (CMYK) printing services for Business
Cards, Brochures, Letterheads, Advertising Booklets,
Magazines, Presentation Folders and so much more. If
you intend supplying your own artwork, please use the
following information which details the requirements of
files to be supplied. Charges will apply if alterations
or modifications to the artwork you supply are required.
Print Specifications:
All artwork MUST be supplied in CMYK Colour Format at an
absolute minimum resolution of 400dpi. Supplying your
files at 600dpi will provide the best quality output.
For black and white or greyscale printing, such as that
offered FREE on the back of our Gloss and Matt Business
Card Specials, artwork must be supplied in Greyscale
Format.
Print Bleed:
Our main Business Card Specials require a 1mm bleed top
and bottom, with a 2mm bleed left and right based on a
horizontal layout. All other artwork is to be supplied
with a 2mm bleed except sizes over A3 and Presentation
Folders which require a 5mm bleed all sides.
Print Borders:
All artwork is to be supplied with a minimum 2mm print
border.
File Formats
Accepted:
iDStyle is happy to accept print ready artwork in the
following formats:
- TIFF (LZW Compression Please)
- EPS (Encapsulated Post Script)
- PSD (Photoshop Version CS2 & Below)
Flattened Image (No Editable Text)
- CDR (CorelDRAW Version 12 & Below)
All Text Converted To Curves
(WARNING: CorelDRAW is a great program but tends to wash
out colours in a four colour print process.)
Please ensure that all text is either flattened with the
background image or converted to curves as no
responsibility will be accepted for missing, changed or
incorrect fonts.
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Print Artwork Sizes
and Information |
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Below
is a guide to our most common print sizes. There
are some exceptions for things like our METALLIX
Business Cards which have slightly different sizing.
If you are unsure, please ask before creating artwork as
it is much easier for you to start with the correct
size, than to have to redesign artwork afterwards.
Gloss and Matt Special
Business Cards:
- Template Size: 94mm x 56mm (Inc. Bleed)
- Finished Size: 90mm x 54mm (Cut)
Double Sized & Scored
Business Cards:
- Template Size: 112mm x 94mm (Inc. Bleed)
- Finished Size: 110mm x 90mm (Cut)
A4 Letterheads and
Brochures:
- Template Size: 214mm x 301mm (Inc. Bleed)
- Finished Size: 210mm x 297mm (Cut)
DL AD Cards and Flyers
- Template Size: 103mm x 214mm (Inc. Bleed)
- Finished Size: 99mm x 210mm (Cut)
A5 Letterheads and
Flyers:
- Template Size: 152.5mm x 214mm (Inc. Bleed)
- Finished Size: 148.5mm x 210mm (Cut)
iDStyle offers the
above printing sizes to assist you in your own artwork
production and does not supply either the software
application, or product support for the software
required to produce this artwork. Please refer to your
software vendor or program help files for information on
how to use your particular application.
NOTE: We will send you a low resolution (.JPG) Proof
via email to confirm that we have received the correct
files for printing and all artwork must be approved in
writing and paid for prior to printing. iDStyle accepts
no responsibility for errors once artwork has been
approved by the client.
SPECIAL NOTE: Some advertised specials, such as our
Gloss and Matt Business Card Specials, include our tiny
iDStyle re-order tag on the back of printed items and
additional charges may apply for removal. All artwork
must be approved in writing, paid for prior to printing
and iDStyle accepts no responsibility for errors once
artwork has been approved by the client.
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For Stickers |
If a special unusual
cutting shape other than square, rectangular, round or
oval is required, please supply the file as an Adobe
Illustrator File (.AI) with distinctly different
coloured line on an additional layer depicting the
special cutting path. Don't forget your 2mm bleed
outside this cutting line.
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Supplying Files to
iDStyle |
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When
creating your own artwork, please remember that file
sizes can be very large and unsuitable for sending by
email. Please use the following information to
send large files.
Sending Files:
Please use lossless compression whenever possible such
as LWZ Compression for TIFF Files and then Zip/RAR/STUFF
the files for sending. Please ensure each individual
email total size is UNDER 6Mb in size. If your files are
larger than this, please use our FTP Server to upload
your files, then notify us by email when the transfer is
complete, or of course you can send them by CD/DVD in PC
Format to our Snail Mail Address.
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Uploading Files to the
iDStyle FTP Server |
For
your convenience, iDStyle provides a FREE FTP Server for
upload of large files.
There is a great article of how to FTP a file (HERE)
Please let us know if this link is broken.
Uploading Files to
iDStyle:
If you are supplying files electronically to the iDStyle
FTP Server for any reason, it is important to remember
that you are not the only one using our FTP service and
you must clearly name every file to avoid confusion with
other client's files. You will only be able to see your
own files, not those of other clients. You will not be
able to open, delete, move, copy or rename any files
uploaded using this service, so if you have an error
uploading a file, or upload the wrong file by mistake,
please send and email to mail@idstyle.com clearly
stating the specific file name to be deleted and we will
do this for you. To increase the speed of both upload
and download, we would appreciate you compressing TIFF
files using LZW Compression and/or archive all the files
in one convenient package using WinZIP, WinRAR or
STUFFIT with your business name in the file name.
To access our SECURE ANONYMOUS FTP UPLOAD SERVER, please
use the following information.
To access directly via Windows Explorer or your FTP
Client Software, enter the following into your address
bar:
ftp://secure.idstyle.com/incoming/
Then simply drag and drop or copy and paste your files
to this folder.
No Username or Password is required to use this service.
IMPORTANT:
You must clearly identify each file name uploaded as we
have many clients using our FTP UPLOAD SERVER and then
notify us by email that your files are ready for us to
download with clear instructions as to what we are to do
with the files supplied.
eg. Business-Card-FRONT.TIF (BAD)
Biz-Card-Client-Name-Front.TIF (GOOD)
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iDStyle support
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